24 Hour Fitness in Henderson, Nevada

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• Rachel Hutsell

  Posted Jun, 01 2019

  If I could give this less than one star I would.
  
  I just recently canceled my membership due to a "policy" in the kids club of 3 strikes and you're out, that I had no knowledge of until the 3rd strike.
  
  Since they have reopened after construction and have a whole new staff, the vibe has completely changed. My kids are constantly in trouble, which didn't seem to be much of an issue until we came back to Wigwam. And is never really an issue at the other locations.
  
  The bathrooms are always disgusting and out of toilet paper. Which I brought up to the front desk. I also let them know on multiple occasions that the cleaning stations throughout the facility were out of solution and paper towels.
  
  There are often quite a few people on staff when I am there, but no one seems to leave the desk and walk around to check the cleaning stations, re-rack weights etc, they are usually all gathered around the sales desk or glued to their phones..
  
  I would highly discourage anyone from this location. The other 24hr fitness's in Vegas are nothing like this one, they are actually pretty good. I will be taking my business and money to EõS.

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